Frequently Asked Questions

Delivery & Collection Timelines

  • Please allow at least 5 working days for delivery. Please note there may be delays if the item needs to be ordered into dealer stock.
  • For most accurate information about your order, please contact your fulfilling dealership.

Delivery Costs

  • Home Delivery (Republic of Ireland only) - €5
  • Collect at Dealership - Free

Order Process

  • Once you have placed your order, you will receive a confirmation email.
  • Home Delivery - Your order will be delivered by TNT within 5 working days.
  • Collect at Dealership - You will be notified by your chosen dealer within 2-3 working days when your order is ready for collection.

Courier

  • AudiShop.ie home delivery is arranged by TNT Express.

Returns

Order Amendment or Cancellation

VAT

  • The prices for all Audi Genuine Accessories are inclusive of 23% VAT

Fitting

  • The prices for all Audi Genuine Accessories are inclusive of VAT, but do not include any fitting costs.
  • Some items such as tow bars, mud flaps or wind-deflectors require fitting and your local Audi dealer can advise you in relation to what exactly is needed.
  • Contact details for our dealer network can be found here: https://www.audi.ie/ie/web/en/dealer-locator.html

Discount Codes

  • Discount codes can be redeemed at checkout.

Vouchers

Rental

  • If you wish to rent a roof box or bike rack you can do so by contacting your local participating Audi Dealer: https://www.audi.ie/ie/web/en/dealer-locator.html
  • Participating dealers include:
    • Audi Ballina
    • Audi Sligo
    • Audi Galway
    • Audi Limerick
    • Audi Waterford
    • Audi Naas

General Queries